Last updated: July 7, 2026
Introduction
West Melbourne Studios ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect when you visit our website, how we use it, and what rights you have in relation to it. By using this site, you agree to the practices described below.
Information we collect
We collect two broad categories of information:
- Usage data: When you browse our site, our analytics tools automatically record information such as your approximate location (country or city), browser type, device type, pages visited, time spent on pages, and referring URLs. This data does not directly identify you as an individual.
- Contact information: If you send us an email via our contact page, we receive your email address and any other details you choose to include in your message.
How we use your information
We use the information we collect to:
- Understand how visitors use our site and improve our content and user experience.
- Respond to enquiries, feedback, corrections and production requests you send us.
- Monitor the technical performance and security of the site.
We do not use your information for automated decision-making or profiling.
Cookies and analytics
Our site uses cookies and similar tracking technologies to collect usage data. We use analytics tools (such as Google Analytics or a privacy-focused equivalent) to help us understand site traffic. These tools may set cookies on your device. For full details on the cookies we use and how to control them, please see our Cookies policy.
Sharing of information
We do not sell, rent or trade your personal information. We may share data with trusted third-party service providers (for example, analytics platforms or email hosting services) strictly to operate and improve this website. These providers are required to handle your data securely and only for the purposes we specify.
We may also disclose information where required by law or to protect the rights and safety of our team and users.
Data retention
Analytics data is retained in accordance with the default retention settings of our analytics provider, typically up to 26 months. Emails and related correspondence are retained for as long as reasonably necessary to resolve the matter and for general record-keeping, after which they are deleted.
Your rights
You have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your personal information, where we are not required to retain it.
- Withdraw consent for analytics tracking by adjusting your browser or cookie settings at any time.
Third-party links
Our site may contain links to third-party websites. This privacy policy applies only to West Melbourne Studios. We are not responsible for the privacy practices of any external sites and encourage you to review their policies independently.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be published on this page with an updated "last updated" date. We encourage you to review this page periodically.
Contact us about privacy
If you have any questions or concerns about this privacy policy or how we handle your personal information, please get in touch via our contact page.